Contact us

Have you seen our FAQ’s? Before you submit your query, click here to find an answer to your query now. Our FAQ’s cover the following topics:

  • My account
  • My store
  • Points
  • Rewards catalogue
  • Prepaid cards

If  you cannot find the information you need, please complete the form below, carefully selecting the category and adding as much detail as possible so that that we can deal with your query as quickly as possible.

Please note that all queries submitted through this form will be responded to within 1 – 3 working days by the ignite support team.